Minicom to Showcase KVM IP Innovation for Complete Remote Support

Released on = September 26, 2006, 1:38 am

Press Release Author = Minicom Advanced Systems, Sam Green

Industry = Computers

Press Release Summary = Based on proprietary KVM (keyboard, video, mouse)
technology, IP Control expands an administrator's remote support capabilities to the
computer's operating system level - giving complete remote support.

Press Release Body = Jerusalem, Israel - Minicom Advanced Systems will be showcasing
the IP Control, its KVM IP innovation for remote support of mission-critical
intelligent devices at Remote Monitoring & Networking 2006, Long Beach, California,
November 9th and 10th.

The palm-sized, hardware device enables simple web-based access for administrators
to operate a complete remote support system. Computers and intelligent devices can
be monitored and maintained from anywhere in the world; problems can be diagnosed
more accurately and fixed in less time, and at lower cost.

Based on proprietary KVM (keyboard, video, mouse) technology, IP Control expands an
administrator's remote support capabilities to the computer's operating system level
- giving complete remote support. As an out-of-band solution, it doesn't run on
dedicated software, eliminating the possibility of conflicts with mission-critical
applications.

Where remote support software fails to remedy operating system problems, field
technicians may succeed, but at significantly higher cost and slower response time.
By using IP Control, a remote administrator who's been hauled out of bed to fix an
operating system fault can troubleshoot and remedy the non-responsive device
instantly from his laptop. Or alternatively, a technician can remedy the device from
a central call-center. In either case, mission-critical device downtime can be
reduced from hours to minutes, and sending a technician on-site can be limited to
instances of absolute necessity. Accurate diagnosis and speedy remedy of system
problems is critical to manufacturers and operators of intelligent devices -
generating more reliable service provision, higher customer satisfaction, and
improved bottom line.

IP Control is the latest offering from Minicom, the leading specialists in
digital/analog KVM server management solutions. Rami Sasson, Vice President of
Business Development at Minicom says, "With the growing number of intelligent
devices dependent on computers for their operation, complete remote support is now a
must-have for the manufacturers and operators of these devices. By ensuring direct,
24/7 access to problems that can occur before and after the operating system loads,
our remote KVM support solutions are vital in keeping intelligent devices up and
running, all of the time".

Visitors are welcome to experience a demonstration of the IP Control and to find out
more about Minicom's range of KVM solutions at booth 16, Remote Monitoring &
Networking 2006.

For a free KVM IP Control demo online, please visit:
http://www.minicom.com/requestdemoip.cfm

About Minicom Advanced Systems

Minicom Advanced Systems is a principal manufacturer of keyboard, video, mouse (KVM)
solutions for out-of-band server management and distribution systems for Digital
Signage. Synonymous with both innovative know-how and commitment to partnerships,
Minicom is leading the development of internet-based centralized KVM access
technologies and multi-media distribution systems. Founded in 1987 and based in
Jerusalem, Israel, Minicom has a global presence, with regional headquarters in
North America and Europe. In 2005, Minicom acquired Replicom Ltd, a leading
developer of remote KVM systems, which operates today as Minicom's R&D center for IP
technology.

For more information about Minicom, visit www.minicom.com



Web Site = http://www.minicom.com

Contact Details = Sam Green
Marketing Communications Manager
sam.green@minicom.com
Tel: +972-2-5359-635
Fax: +972-2-5359-693

Dana Wigdor
Sales & Marketing Coordinator
dana.wigdor@minicom.com
888-486-2154 - EXT 13 Office Phone
908-486-7788 - Fax

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